Customer Charter – Trade Waste

An explanation of the rights and obligations for Lower Murray Water and our customers for trade waste services.

Our Trade Waste Customer Charter sets out the rights and responsibilities of both Lower Murray and our customers in relation to trade waste services.

The purpose of this Trade Waste Customer Charter is to:

• provide customers with consistent, transparent and timely decision making for trade waste applications and management
• ensure our trade waste services comply with the Essential Services Commission’s requirements.

This Trade Waste Customer Charter should be read with our Customer Charter – Urban.