Request exemption from water rules or restrictions

In special circumstances, you can request an exemption from:

• some permanent water saving rules
• a stage of water restrictions.

For example, to use water for:

• swimming pools and spas
• private gardens
• public gardens
• ponds and lakes
• retail gardens and nurseries
• construction activities.

There are strict conditions to get an exemption.

To learn more about the exemptions, see the Urban Water Restrictions By-Law No 2.

Water Use Plan

For most exemptions, you need to have an approved Water Use Plan. A Water Use Plan is designed to maximise your water-saving effort in staged restrictions.

A Water Use Plan controls the use of water for specific purposes or for a specific stage of restrictions – for example:

• watering gardens, lawns and playing surfaces
• using water in swimming pools and toys
• storing and transporting water
• cleaning vehicles with water
• using water for other cleaning or maintenance purposes.

Request an exemption

To request an exemption or apply for a Water Use Plan, see the Exemption and Water Use Plans application form.