Billing and charges
Find a payment option, update your details or get help with your bill. Learn about our pricing, how we calculate your bill, and how to read your meter.
How can we help you today?
Help with your bill
If you are finding it difficult to pay your bill, we have flexible payment and support options to help you.
Apply for a concession
Eligible concession card holders receive a 50 per cent deduction on water and sewerage charges.
Rebates and grants
Individuals and community organisations may be eligible for government support to pay their water bill.
Understand your bill
We explain how to read your urban water bill and what each part of your bill means.
Update your details
Update your details, ask a question about your bill or make a payment arrangement.
Charges and tariffs
Pricing for our water supply and sewerage services to your home, business, irrigation district or new development.
Water meters
We read your meter regularly so we can bill you accurately. You can read your meter to keep track of how much water you’re using.
Selling or transferring a property
When you sell or change ownership of a property, you need to transfer any water shares that come with it.
Latest news
Independent Aboriginal Delegate appointment to Lower Murray Water Board
Lower Murray Water (LMW) is proud to announce the appointment of Marcus Horwood as an Independent Aboriginal Delegate to the Corporation’s Board of Directors.
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Christmas closure period
Our Mildura, Swan Hill and Kerang offices will be closed from 12pm Tuesday 24 December and re-open as normal on Thursday 2 January 2025.
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Our 2023-24 Annual Report is now available
The Lower Murray Water 2023-24 Annual Report is now available.
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